Payment Plans

Payment Plans TEAM Financial Products @Faire ROLE Senior Product Designer TIMELINE 2023 Enhancing the experience for retailers facing overdue balances. This case study delves into the challenges, process, and outcomes of the Payment Plans redesign​ *New payment plan progress tracker Why? Retailers were experiencing a cumbersome and demotivating process when dealing with overdue balances. The […]

Lyft Media Project

Product Refresh TEAM Lyft Media ROLE Product Designer TIMELINE 2022 Designing the future of in-car ride share experiences What’s Lyft Media? An emerging business product aiming to enrich in-ride customer experiences and create new revenue streams. Device A mounted Samsung tablet device for riders Features Riders can play music, track their route and rate/pay for […]


Chime CLIENT Instrument ROLE UI/UX DURATION December 2018 design sprint PARTNER Hai Yang, Aditi Khazanchi A performance review platform making the process of managing and organizing performance reviews more human and efficient for admins How can 2 admins easily manage 90+ employees? Performance reviews are a valuable part of human resource development. At Instrument through […]

Healthy Safety

Health Safety TEAM Identity @ Lyft ft Health Safety ROLE Product Designer TIMELINE 2020 Safety is critical to healthy communities. During the pandemic this was more true than ever. To motivate compliance, we built a mask verification experience as one of our key health safety initiatives. Background The pandemic was upon us, and our team […]

Lyft Family

Lyft Family TEAM Identity @ Lyft ROLE Product Designer TIMELINE 2020-2021 Solving family accounts is an essential step to household adoption with features that provide families safety, comfort and convenience on the platform. Overview As the head of the household, Caitlin has two older children, who are partially financially dependent on her. Caitlin wants to […]

Privacy Suite

Privacy Suite TEAM Identity ROLE Product Designer TIMELINE 2019 Shipped a suite of privacy products to our users as part of the #1 OKR for the company H2 2019. Building privacy products to become CCPA compliant The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect […]